Who can refer?
Probation teams, prison and resettlement services, local authorities, supported accommodation providers, charities, community organisations and other professionals supporting eligible adults.
For probation, local authorities & professionals
Make a professional referral
Tell us about a potential referral and we will contact you to discuss suitability, availability and the next step.
Who the pilot is for: adults with convictions, including people leaving prison, and former Armed Forces personnel who would benefit from beginner-friendly digital skills and mentoring.
What happens next: this form starts a conversation; it does not confirm a place. We will review the enquiry and contact the referrer before requesting any sensitive information.
Referral email: referrals@youcancic.org.uk
Telephone: 020 3432 4632
Please do not include conviction details, health records, risk information or other sensitive personal data in this initial form. We will agree an appropriate way to share information if it is required for suitability or safeguarding.
Referral guidance
A clear route for professionals.
What support is planned?
Beginner-friendly digital skills, one-to-one mentoring, confidence building and practical progression towards education, training, employment and greater digital independence.
What happens after referral?
We contact the referrer, discuss suitability and availability, then agree the safest way to obtain any information genuinely needed for participation or safeguarding.
What should not go in this form?
Please do not submit offence details, medical records, risk assessments or other special-category information through the initial web form.
A referral does not guarantee a place. Participation is voluntary and subject to programme capacity, suitability and funding.